[Sponsored Content] TV and electronics company LG has released a series of video ads showcasing how its Pro:Centric Stay platform enhances the guest experience in hospitality settings.
In these three videos, LG highlights how its smart technology supports personalisation, convenience, and privacy for guests.
- “Just Look at the TV” – Digital Guide
Simplifying guest experience while reducing host workload. Guests no longer need to search for WiFi passwords, facility instructions, or local
information. With LG Pro:Centric Stay’s intuitive digital guide, all essential information —WiFi credentials, check-out times, facility guides, and nearby recommendations—is instantly accessible on the TV screen. This eliminates the endless back-and-forth messages between guests and hosts, creating a seamless stay experience while giving hosts their time back.
Key Benefits:
• All guest information centralised on one screen
• Reduces repetitive guest inquiries
• Easy-to-navigate interface with organis
ed categories
• Eliminates the need for physical guidebooks and notes
2. “Make It Yours” – Customisation & Partnership Revenue
Turn your hospitality space into a personalised experience.
When unexpected changes disrupt travel plans, LG Pro:Centric Stay transforms disappointment into opportunity. Through customizable widgets and strategic partnerships, hosts can showcase curated local experiences directly on the TV. From activity bookings to restaurant recommendations, the platform features branded partner content that enhances guest satisfaction while generating additional revenue streams for hosts.
Key Benefits:
• Fully customisable interface with your brand identity
• Integrated partnership opportunities for additional income
• Curated local experience recommendations
• Improved guest reviews and return rates
3. “Never Miss a Moment” – Smart Upselling
Perfect timing for perfect upselling
Strategic timing meets seamless execution. LG Pro:Centric Stay allows hosts to schedule service offers at key moments during the guest journey—such as displaying late check-out options during typical departure times. Guests can confirm in seconds through seamless QR code payment, extending their stay without any disruption. It’s upselling that feels like genuine hospitality, not sales.
Key Benefits:
• Strategic service offerings
• QR code payment integration
• Increased revenue through upselling options like late check-out
• Enhanced guest satisfaction with flexible solutions
Explore the complete LG Pro:Centric Stay solution here.
Important for Property Managers: Are your smart TVs a security liability? Many hospitality operators overlook a critical privacy risk that could damage guest trust and your reputation. Read more here.
