ChatGPT launches travel apps with Expedia and Booking.com

US: OpenAI has launched third-party apps within ChatGPT, starting with travel giants Expedia and Booking.com, allowing users to research and book trips directly through the chatbot. The move follows the launch of OpenAI’s new Apps SDK (software development kit), which enables developers to create integrated experiences within ChatGPT. The feature opens ChatGPT’s 800-million-strong user base […]
TourRadar launches AI Discovery tools with ChatGPT and Perplexity

Austria: Online experiences marketplace TourRadar introduced new AI Discovery tools to help travellers plan and book multi-day tours, reflecting the wider adoption of generative AI in the travel industry. Online travel agency TourRadar rolled out the tools this month, integrating ChatGPT and Perplexity into its platform. The company said the features were aimed at making […]
OpenAI unveils AI agent Operator to book travel

US: OpenAI has officially unveiled one of its first AI agents called Operator, a system that can use its own browser to make travel reservations, fill out forms, order groceries and even create memes.
Booking.com warns of 900 per cent rise in AI-related travel scams

Worldwide: Marnie Wilking, chief information security officer at Booking.com, has issued a warning about the role that artificial intelligence [AI] is playing in the significant rise in travel scams over the last 18 months.
AI, M&A, ESG and more: STRz 2024 predictions

Worldwide: Read ahead for our predictions for the short-term rental space in 2024.
Plum Guide seeks to lead AI-driven “revolution”

UK: Discerning traveller booking platform Plum Guide has implemented artificial intelligence [AI] in a move that is “revolutionising” the brand’s home acquisition process, boosting business efficiencies and fuelling growth.
Jurny releases new Gen AI tools and free PMS for STR hosts

US: Hospitality tech company Jurny is rolling out its latest and most robust operating system to date – JurnyOS 2.0 is powered by GPT-4 and features dynamic AI tools designed to connect, optimise and automate operational tasks and guest management.
Boostly introduces ChatGPT integration for direct booking websites

UK: Online hospitality training platform Boostly claims to have become the first website design agency to directly embed ChatGPT into its direct booking websites.
Hostaway launches landmark ChatGPT AI tool

Canada: Hostaway claims to have become the first vacation rental property management software [PMS] to launch a ChatGPT-powered artificial intelligence [AI] tool within its platform.
STRz VITUR Summit 2023 preview [in Spanish]

Spain: STRz editor Paul Stevens previews the 2023 VITUR Summit in Málaga, Spain, from 10-12 May, and the sorts of sessions and key speakers from whom attendees will be able to gain insights at the event.