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ChatGPT launches travel apps with Expedia and Booking.com

US: OpenAI has launched third-party apps within ChatGPT, starting with travel giants Expedia and Booking.com, allowing users to research and book trips directly through the chatbot. The move follows the launch of OpenAI’s new Apps SDK (software development kit), which enables developers to create integrated experiences within ChatGPT. The feature opens ChatGPT’s 800-million-strong user base […]

Booking to repay $110m in Covid aid to governments

Booking

Netherlands / US: Online travel agency Booking Holdings has revealed it will repay up to $110 million in coronavirus aid to governments who supported the company during the height of the pandemic. including around $78 million [€64 million] to the Dutch government over an executive pay row. Booking announced it would repay the aid in a […]

Booking Holdings “hopeful” for U-shaped recovery by Spring 2021

Spring

Worldwide: In its latest earnings call for 2020 Q3, Booking Holding senior executives are predicting a second dip in cancellation rates in November and December before a U-shaped recovery [rather than the deep V shape seen earlier in the year] until Spring 2021. The company is forecasting a loss in the fourth quarter despite seeing […]

Agoda re-introduced into Google vacation rental product lineup

Agoda

Worldwide: Google’s vacation rental product now includes listings from Booking Holdings brand Agoda, while Airbnb is, intriguingly, absent from the search engine’s feature lineup. As the tech company continues the strengthening of its vacation rental offering with Google Vacation Rentals [or Holiday Rentals outside of the USA], which includes listings and reviews for property management […]

Booking Holdings’ gross bookings plummeted 91 per cent in Q2

Booking

US / Netherlands: In the week that online travel agency Booking.com announced a 25 per cent trimming of its global workforce, parent company Booking Holdings has published its highly-anticipated second quarter results leading up to 30 June 2020, which highlight the devastating impact the coronavirus has had on its business. On the company’s earnings conference […]

Booking Holdings wins trademark Supreme Court case

case

US: Booking Holdings, which manages travel brands such as Booking.com, Kayak, Agoda and Priceline, has won a legal case in the United States over the naming of its flagship website, Booking.com. The case, which made its way to the American Supreme Court, asserted that the website’s name referred to a generic service, and could not […]