Worldwide: Universal access control software RemoteLock has partnered with ChargeAutomation to deliver a unified guest experience solution across its global portfolio of more than 80,000 properties.
The collaboration integrates RemoteLock’s smart lock and access control technology with ChargeAutomation’s digital guest platform, providing property managers – from short-term rentals to boutique hotels – with a seamless, contactless system for check-in, check-out, and ongoing guest engagement.
The combined solution aims to centralise access management, ID verification, payments, upsells, and guest communications, improving operational efficiency while boosting revenue and guest satisfaction.
Early adopters have reported up to a 75 per cent increase in guest satisfaction scores, along with additional monthly revenue of $120 (£88)–$180 (£132) per property through automated upselling and streamlined payment collection.
Barclay Friesen, executive vice president of business development at RemoteLock said: “We could not be more excited to partner with ChargeAutomation to bring an even more complete solution to our customers. By integrating ChargeAutomation’s best-in-class guest experience tools with our access control platform, property managers can now simplify operations while delighting their guests with a seamless, contactless stay.
Thomas Tewolde, founder and CEO of ChargeAutomation said: “Our mission at ChargeAutomation is to streamline and elevate every aspect of the guest journey, and teaming up with RemoteLock allows us to extend that mission to a vast global user base. Through this partnership, RemoteLock’s tens of thousands of properties can now leverage our platform to increase their revenue and guest satisfaction like never before.”
Highlights:
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RemoteLock has partnered with ChargeAutomation to provide a unified, contactless guest experience for over 80,000 properties worldwide.
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The integration centralises access control, guest communication, payments, and upselling, improving operational efficiency and increasing monthly revenue per property by $120–$180.
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Early adopters have reported up to a 75 per cent increase in guest satisfaction scores, combining convenience, security, and personalised service.
