US: Revenue management system Beyond has launched its Owner Insights feature to enhance property manager-owner relationships.
The new feature leverages Beyond’s next-gen AI engine, Sage, to deliver performance summaries and real-time data to personalised dashboards.
Brian Brendell, SVP of product at Beyond, said: “Owner engagement can be challenging, and having the right data at your fingertips is a crucial way to improve how property managers build and maintain that relationship.
“Owner Insights enables richer conversations with owners, allowing property managers to build trust and identify key insights for their owners, without adding more manual tasks each month. Additionally, Sage by Beyond creates some incredible time savings by instantly summarising complex data points into digestible nuggets for owners.
“We know this is going to be a game changer for how our customers build trust and improve relationships with their owners,” he added.
Some of the most pressing pain points that property managers face include owner retention, time-consuming report generation, and accurate communication of performance metrics. With Owner Insights, property managers can create custom dashboards that collate real-time market trends, property performance metrics, and AI-driven insights into one easy-to-share package.
Key features of Owner Insights include:
- Custom dashboards: With drag-and-drop insights, property managers can build or customise a dashboard that keeps them up-to-date in real time and enables them to keep owners informed and engaged.
- AI-powered performance summaries: Beyond’s AI engine, Sage, automates the analysis of key metrics and provides distinct and clear overviews of property performance to drive value for owners.
- Real-time data with automated reports: With dynamic data integration, property managers have real-time, up-to-the-minute performance evaluation at their fingertips.
- Easy PDF exports: Reports can be easily exported and shared, which makes performance conversations straightforward and impactful.
While property managers can struggle with maintaining clear communication with owners, especially when performance metrics are complex and varied, Owner Insights is designed to simplify the process by providing a comprehensive, data-driven view of property performance that is easy for owners to understand. It seeks to address major pain points, such as:
- Reducing owner churn: Customised, actionable performance insights give property managers the tools they need to demonstrate value and build stronger relationships with owners, helping to reduce turnover and build trust and loyalty.
- Streamlining report generation: Traditional manual reporting methods can be time-consuming and prone to errors. Owner Insights automates the process, ensuring accuracy and saving time.
- Boosting competitive advantage: As property managers face competition from firms vying for their owners, Owner Insights aims to provide an advantage with its tailored, data-driven approach.
In August, Beyond published its research on ‘The Future of Stays‘, detailing how the travel landscape is continuing to evolve, guided by emerging trends, advancing technology and changing consumer preferences.
The company’s consumer travel survey examined shifting traveller preferences, emphasising a pressing need for vacation rental property managers, hosts and hospitality professionals to rethink their data-driven strategies.
Watch back our STRz webinar in partnership with Beyond on ‘The Future of Stays: Must-Watch Travel Trends for 2024 and Beyond’ here.
