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Join Short Term Rentalz’ regular podcast series as we engage with thought leaders from the global short term vacation rental industry, including operators, service providers and property managers. Our latest series is sponsored by Track – part of TravelNet Solutions.

Why not make your brand stand-out and sponsor our podcast series? 

Click here for more information or speak to Sam Cooper at sam@internationalhospitality.media / +44 7943 617848 today.

Find us on your favourite podcast platform and subscribe:

In this episode, I catch up with Robin Bass, founder of Premier Properties USVI, to hear how she’s grown her short-term rental business and brought a personal touch to every stay. Robin talks about the small but powerful ways she’s using tech from helping her team work smarter to making each guest experience smoother. She also shares how she keeps that all-important human connection at the heart of her approach.

In this episode, we hear from Jason Ring CRO at Travel Net Solutions and Jim Birmingham, Senior Vice President of Engineering at Travel Solutions to unpack what AI really means. We cracked down on what makes something ‘true AI’ in hospitality tech, debunked common AI myths and discussed where the future of AI is headed in the hospitality space.
For further details on Travel Net Solutions, follow this link. 
View a live video of the podcast here

In episode 61 of the Short-Term Rentalz Podcast, we spoke with Jayne McCaw, founder of Jayne’s Luxury Rentals to discuss her approach to embedding luxury in the short-term rental space. Jayne discusses how to navigate hyper-personalisation in the luxury STR space and her approach to the guest experience.

In episode 60 of the ShortTermRentalz podcast, we sat down with Veronica Rivas, Senior Director Global Business Development at Homes & Villas by Marriott Bonvoy, to explore what short-term rental operators can learn from the hotel playbook when it comes to building loyalty, trust, and consistency at scale. Veronica shared how Marriott is evolving its approach to the STR market and offered insights into how operators can apply key learnings from the hotel sector and the Marriott Bonvoy  loyalty scheme to enhance guest experiences and drive growth.

If you are a property manager interested in joining the Homes & Villas by Marriott Bonvoy programme, please visit: https://homes-and-villas.marriott.com

In Episode 59 of the ShortTermRentalz podcast, we’re joined by Austin Ford, Associate Director of Revenue Management, and Vanessa Moore, VP of Revenue Services at Track, a leading property management system for short-term rental operators.

We dive into the growing demand for flexible cancellation policies and explore why they’ve become a must-have in today’s travel landscape. From boosting conversion rates and building guest trust to giving operators a clear competitive edge, Austin and Vanessa break down the data behind flexibility and share practical tips on how to strike the right balance between guest-friendly policies and business performance.

Take a look at our recent webinar in partnership with Track on elevating the guest experience with smart solutions via this link. 

For episode 58 of the ShortTermRentalz podcast, we speak to David Stephens, lead data scientist at TravelNet Solutions, to discuss his observations and takeaways from his company’s Next25 event in Nashville, how he sees AI levelling the playing field for short-term rental operations, and his predictions for how AI collaboration will evolve over the next five years.
View our previous podcast with Kate Berge, senior account manager lead at Track, at this link.
Watch / listen to our webinar in partnership with Track on ‘Making market data the core of your innovation strategy’ – in which David also participated – at this link.

For episode 57 of the ShortTermRentalz podcast, we speak to Doug Strachota, director product management at LGE Electronics, to learn more about how the company is expanding into the short-term rental space, how it is seeking to increase profitability and brand recognition for property managers, and what he sees as the next major tech innovations in the travel and hospitality segments.

For Episode 55 of the STRz podcast, we’re joined by Siddhi Mittal, co-founder and co-CEO of chef marketplace yhangry, to discuss her startup’s move into the short-term rental segment and her own personal motivation, the current trends that she is observing, and the curation of guest searches for more bespoke experiences.

For episode 53 of the ShortTermRentalz podcast, we’re joined by Kate Berge, senior account manager lead at CRM-based software platform Track, to discuss everything from SEO tips to help your properties rank higher, advice on how to drive more direct bookings through your website, to what paid ads work best for vacation rentals.

For episode 51 of the ShortTermRentalz podcast, we’re joined by Marco Celani, the president of short-term rental association AIGAB and property management company Italianway Spa, to discuss the regulatory landscape in Italy, the wider causes of the international affordable housing shortage, and his insights on the so-called ‘overtourism’ debate.

For a landmark 50th episode of the ShortTermRentalz podcast, we catch up with Cynthia Huang, co-founder and CEO of peer-to-peer vacation rental ecosystem Dtravel, to speak about how the company is disrupting the short-term rental industry, her reaction to Airbnb raising guest service fees for cross-currency bookings, and why we should be excited rather than concerned for the future of cryptocurrency, web3 and blockchain technology.

For episode 48 of the ShortTermRentalz podcast, we chat with Richie Khandelwal, co-founder of revenue management platform PriceLabs, about the company’s game-changing ‘Breakthrough Release’, PriceLabs’ commitment to innovation, and its recent accolade at the 2023 Shortyz Awards.

For episode 46 of the ShortTermRentalz podcast, we’re joined by Dennis Goedheid and Russ Kraft from Casiola Vacation Homes to discuss their success at this year’s Shortyz Awards in London, the company’s franchise model and future growth plans, and how Casiola’s vision, values and relationships are integral to its brand.

For episode 45 of the ShortTermRentalz podcast, we’re joined by Joseph Riley, the CEO of Patriot Family Homes, a veteran owned hospitality and real estate development firm that buys, leases, and manages short term and vacation rental properties across the United States, to learn more how his military career coincided with his venture into hospitality, the impact of Patriot’s $60 million Series B funding round, and whether this business model can be replicated in other parts of the world.
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