In episode 60 of the ShortTermRentalz podcast, we sat down with Veronica Rivas, Senior Director Global Business Development at Homes & Villas by Marriott Bonvoy, to explore what short-term rental operators can learn from the hotel playbook when it comes to building loyalty, trust, and consistency at scale. Veronica shared how Marriott is evolving its approach to the STR market and offered insights into how operators can apply key learnings from the hotel sector and the Marriott Bonvoy loyalty scheme to enhance guest experiences and drive growth.
If you are a property manager interested in joining the Homes & Villas by Marriott Bonvoy programme, please visit: https://homes-and-villas.marriott.com
