Hosted by STRZ editor – Priya Khaira
Sponsored by Guesty
Time: 16:00 – 17:00 GMT
Online | Free to attend
What you will learn:
- How short-term rental operators particularly in the premium and luxury space can take lessons from the hotel sector to improve guest trust, consistency and repeat bookings
- How loyalty programmes are being adapted for the STR sector, and what operators can learn from this to build stronger guest relationships
- What today’s high-end guests expect from a luxury STR experience and how to meet those expectations through brand standards, technology and service
- How to deliver consistent five-star stays across a diverse portfolio without losing the personality or charm of individual properties
- The operational and commercial benefits of applying hotel-style processes, from housekeeping and check-in to guest communication and quality control
Expert speakers:
(Coming soon)
Who should attend:
Short-term rental operators planning to scale
Portfolio managers and growth strategists
Operations and guest experience leads
Tech and PMS solution providers
Founders of vacation rental brands
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