Airbnb extends refund window until 15 June
Worldwide: Airbnb has again updated its extenuated circumstances policy by extending the window for when guests can request refunds for their cancelled stays. In another company update, CEO Brian Chesky announced that travellers who had booked stays and / or Airbnb Experiences on or before 14 March with a check-in date between then and 15 […]
Booking.com fined record £6.1m for “unfair business practices” in Hungary
Budapest: Online travel agency Booking.com has been fined 2.5 billion forints [£6.1 million] by the national competition watchdog in Hungary, the GVH, for “misleading advertisements” and “aggressive” sales tactics, designed to exert “psychological pressure” on consumers. A probe was launched on the Amsterdam-based company’s platform as far back as 2018 when its income in fees drew […]
STRz podcast 4: Fulhaus’ Diana Sanni on the value of holistic market research
UK: Newly-appointed head of UK at Fulhaus, Diana Sanni, joins the latest episode of the ShortTermRentalz podcast to discuss her company’s expansion into the UK, how short-term rental operators will need to review their full portfolio performance in light of the Covid-19 pandemic, and how firms such as Fulhaus, or those operating under master leases, […]
STRz podcast 3: AirDNA’s Tom Caton on the “future normal” in the short-term sector
Spain: AirDNA chief revenue officer Tom Caton is the latest guest on the ShortTermRentalz podcast, as we discuss the boom in non-urban vacation rental markets, how mid-term stays may “rescue the short-term sector” and how the short-term rental landscape will evolve post-pandemic, creating a new or “future normal”.
Shortyz 2020 winner interviews: Ben Smith, Check in Scan
Spain: Check-in Scan CEO Ben Smith speaks to ShortTermRentalz about his reaction to winning the category for Best app or website solution at the inaugural Shortyz Awards in March. For more information, visit the Shortyz event website here.